Office Policies
If you have any questions about our office policies, please call our office during business hours at 817-466-9972.
Appointments
At our office, we know that your time is important. If you are a new patient, please arrive at our office 30 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.
If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.
Cancellations
We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to avoid $40.00 cancellation fee.
Payment Options
As a courtesy to our patients, we accept most dental insurance plans and will gladly file the claim. Deductibles and copayments (the portion the insurance does not cover) are due at the time services are rendered. In order to process claims properly, patients must provide us the correct and appropriate insurance information and/or inform us of any changes at the time of service.
Financing
For your convenience, we accept cash, and major credit cards. Payment is expected at the time services are render. When more extensive dental care is necessary, financial arrangements can be made with our office.
Insurance
If you provide us with your dental insurance information, we will be glad to call your insurance company to verify your coverage and type of plan you have. We will also file your claim, but remember you are ultimately responsible for all charges.
We will estimate to the best of our ability the amount you are responsible for paying. These are not guarantees that the insurance company will pay the amount left. You are responsible for paying your portion for services at the time service is rendered. Your portion would include deductibles and any non-covered procedures.
If you have any questions about your dental insurance benefits, please call our office at 817-466-9972. Our staff will be glad to answer them for you.